On January 30, 2014, JDSU announced the substantial acquisition of all Trendium, Inc. assets and talent.
More information regarding the JDSU Customer Experience Assurance portfolio can be found here.

Customer Experience Assurance & Analytics

Everyone agrees that Customer Experience Assurance should start with the customer. Then why not let your customers tell you where and when your CAPEX/OPEX investments and assurance efforts are needed the most. After all, it is their real experience that matters. They are the ones feeling the real pain. Everyone knows you
can’t have eyes everywhere, every time. But what if you could see through the eyes of your customers? What if you could finally operate in a way that directly, instead of supposedly, translates into an impact on real
customer satisfaction and likelihood to refer? Everyone, including you, deserves a better experience.
Trendium ViewPORT can help you achieve just that.

for 4G/LTE Mobile Broadband

The most intuitive, most cost-effective, most scalable, most flexible, fastest way to identify, prioritize and solve the issues that have the biggest direct impact on the real customer experience with service performance head-to-end.

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Sophisticated, accurate, efficient and scalable correlation technology links real customer experience to underlying service, application, device, and network behavior and performance.

So you can strategically optimize, prioritize and limit your OPEX/CAPEX investment in order to maximize the impact on customer satisfaction and profit.

 

for VoLTE

The deep insight and visibility you need, so you do not hear from your customers but they can hear you.

Rich transaction and flow records, and analytics, in a single pane of glass.

Delivers rapid and accurate root cause isolation and traffic characterization.

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Broad set of Key Performance Indicators for service availability and service quality.

Detect, prioritize, and resolve problems before they result in a customer call or lost customer.